AI Messaging
Your AI answers in about thirty seconds, day or night. Texts, website chat, Facebook, Instagram and more, all handled in one place, in the language the patient wrote to you in.
Text message
Need to book an appointment
I can help. Tuesday at 2pm is open, does that work?
Website chat
Do you take my insurance?
We do. Tell me your plan and I will check it.
How much is a consultation?
¿Hablan español?
¡Sí! ¿En qué podemos ayudarle?
The problem
Every message that sits unanswered is a patient deciding to try somebody else.
By the time you get back to them they have already booked with whoever answered first.
Most messages land when the front desk has gone home. Every one of them waits until morning.
Texts, Facebook, Instagram, website chat, web forms. Impossible to cover all of them consistently.
Your team types out what insurance you take instead of booking the patient who is asking.
Spanish-speaking patients message and get nothing back, because nobody on shift can reply.
The lead you already paid for messaged once, heard nothing, and never came back.
Everywhere they reach you
Patients message you in whatever app they already have open. Your AI is in all of them.
Replies to new leads and existing patients from your own number.
A live chat window on your site that answers at three in the morning.
Messages and comments on your page, answered as they arrive.
Direct messages and story replies, handled in the same voice.
Enquiries that arrive by email get the same fast, useful reply.
The messages people send straight from your Google listing.
A form fill gets a reply in seconds instead of a call back tomorrow.
A call you could not take turns into a text before they redial someone else.
Every channel lands in one inbox, so your team sees the whole conversation in one place no matter where it started.
A conversation
Nobody at the practice was awake. The patient still got an answer, and an appointment.
Thanks for reaching out to Riverbend. I am here around the clock. What can I help with?
10:47 PMI am in a lot of pain. Anything tomorrow?
10:48 PMSorry to hear that. We keep emergency slots open: I have 9:00 AM or 2:00 PM tomorrow. Which is better?
10:48 PM9am would be perfect
10:49 PMDone. Can I take your full name and a number to confirm it?
10:49 PMJohn Davis, 555-0123
10:50 PMThanks John. You are booked for 9:00 AM tomorrow and I will text a reminder. If the pain gets worse overnight, call the practice line and it will reach our on-call number.
10:50 PMAn example of a conversation, not a recording.
Fast enough that the patient never opens a second practice's website.
Read urgency from a sentence and offered emergency slots, not the next routine opening.
A real appointment on a real slot, with no one from your team involved.
Name and number captured in the conversation, so the record is ready before they arrive.
It answers in whatever language the patient wrote in, without being told to switch.
It handles scheduling and questions you have answered for it. Anything clinical goes to a human.
You set the rules
Some practices want it booking appointments unsupervised. Some want it taking a name and stopping there. Both are a setting.
Gathers what your team needs, then leaves the follow-up to them in the morning.
Puts a specific time in the diary for your front desk to ring them back.
Goes the whole way and puts a real appointment into your practice software.
Handles the things your front desk types out fifty times a day.
Goes back to the people who went quiet, instead of letting them sit in a list.
Works out who is ready to book before the conversation reaches your team.
The numbers
Average performance across practices running BiteBot AI Messaging.
At fifty messages a week, that is $25,400 a month you are not currently billing.
Fifty conversations a week, over four weeks, at $127 each. Your own numbers will depend on your treatment mix and how many messages you actually get.Fifteen minutes. We set it up with your practice name, then message it from your own phone while you watch it reply.
No contracts · 30-day guarantee · 500+ practices