AI Receptionist

Someone always picks up.

Your AI receptionist answers every call, day or night. It greets the caller by your practice name, works out what they need, books them into your calendar and hands you the transcript. Nights, weekends and the middle of a busy Tuesday.

Call in progress 9:41 PM · Friday

Receptionist Thanks for calling Riverbend. How can I help you tonight?
Caller I am in a lot of pain. Are you open tomorrow?
Receptionist I am sorry, that sounds painful. We are open at eight. Have you been in before?
Caller No, first time. I found you on Google.
Receptionist Welcome. I have 8:20 or 11:40 tomorrow morning. Which suits you better?
Caller 8:20 works.
Receptionist Booked. I am texting you the confirmation now.

Booked 8:20 AM New patient record created Transcript in your inbox

An example of a call, not a recording.

24/7 Every hour, every day
Your voice Name, greeting and hours
500+ Practices on BiteBot
From $697 Included with BiteBot Pro

The problem

The hidden cost of a ringing phone.

Every missed call is a patient who called someone else. Here is what is really happening on your phone line.

33%

of calls go unanswered

The average practice misses one call in three. Those are potential patients ringing your competitors next.

4 hours

average callback time

And 80% of patients book with the first practice that gets back to them. Four hours is usually three hours too late.

90%

cannot book after hours

Nine in ten practices have no way to schedule a patient once the front desk goes home. Evenings and weekends go to voicemail.

$50,000

walks out on one call

A single missed enquiry for major treatment can be a $50,000 case that lands with whoever picked up instead.

80%

ignore unknown numbers

Most people will not answer a number they do not recognise. Your callbacks are going straight to their voicemail.

2 lines

ringing at once

Your team is checking a patient out while the second caller waits on hold, then hangs up and tries the next practice.

What it does

It sounds like your practice, not a robot.

You choose the name, the voice, the hours and what it is allowed to say. Then it does the job your front desk does, on the calls they cannot get to.

Powered by OpenAI

Answers like a person

Natural conversation that adapts to the caller instead of reading a script at them.

  • Greets with your practice name
  • Answers questions about your services
  • Handles new and returning patients differently
  • Speaks more than one language

Books straight into your calendar

The appointment is made on the call, not written on a pad for someone to chase.

  • Offers the slots you actually have open
  • Takes reschedules and cancellations
  • Texts the confirmation automatically
  • Writes back to your practice software

Set up the way you want it

It is your receptionist. Everything a caller hears is something you decided.

  • Pick the voice and give it a name
  • Write its instructions in plain English
  • Choose the hours it picks up
  • Decide what it must pass to a human

Shows you every call

Recordings and transcripts, so you can hear exactly what was said and coach it.

  • Full recording and written transcript
  • Which calls turned into appointments
  • When your phone is busiest
  • What callers keep asking about

Hear it

This is what your callers hear.

A real call, start to finish. Judge it the way a patient would, not the way a feature list asks you to.

Dentists: this is what an AI receptionist sounds like Unedited call

What to listen for

The greeting

It opens with the practice name, the way your own team would answer.

Working out who is calling

New patient or returning, and what they are actually ringing about.

Taking the details

Name, number, reason for the visit, gathered without an interrogation.

Finding a time

Real slots offered, and a booking made while the caller is still on the line.

Insurance questions

What you take and what you do not, answered from what you told it to say.

How it closes

The appointment repeated back, and the caller told what happens next.

Practice software

Works with the software you already run.

Your receptionist writes appointments where your team already looks for them. No new system to learn, and nothing to migrate.

  • Athena
  • Cloud9
  • Curve Hero
  • Denticon
  • Dentrix
  • Dentrix Ascend
  • Dentrix Enterprise
  • Dolphin
  • Eaglesoft
  • eClinicalWorks
  • ModMed
  • NextGen Office
  • Open Dental
  • OrthoTrac
  • PracticeWorks

Running something else? Many systems with an API or shared calendar access can still be connected on request. We confirm your setup during onboarding, before you take a single call. Product names shown are trademarks of their respective owners.

The math is simple.

Move the sliders to your own numbers and see what the phone is costing you.

21
40%
$2,500

Revenue going to voicemail Every month, on your numbers

$84,000

Missed calls per week, multiplied by four weeks, by the share that would have booked, by what a patient is worth to you. Your figures, your arithmetic.

Listen to it answer your phone.

Fifteen minutes. We set it up with your practice name and greeting, then call it while you listen.

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No contracts · 30-day guarantee · HIPAA compliant · 500+ practices